Is this for me?
Where you are now. Where you want to go.
What makes Elite Spa Pros Academy different from other coaching programs?
I’m still in the treatment room. I see clients, run a wellness center, and deal with the same decisions you do: pricing, rebooking, retail, staffing, and when to stop answering messages.
I also bring my background in psychology, therapeutic coaching, and hypnotherapy into the way I teach business.
We look at what makes a client feel understood enough to come back. And what happens inside YOU when it’s time to recommend a product, raise a price, or take a day off.
Filling your book matters. So does feeling good about the business you’ve built.
How do I know if this is the right fit for me?
You work in a treatment room and want more from your business. More returning clients. Better revenue. More room to have a life outside of it.
You might be an esthetician, massage therapist, energy worker, solo practitioner, or small spa owner. Maybe you have gaps in your schedule. Maybe you’re fully booked and still worried about money.
Both belong in this conversation. Bring me what’s actually happening in your business, and we can talk about the support that makes sense for you.
What stage of business is ideal for joining?
You don’t need to reach a certain monthly revenue before you can get support.
If you’re starting out, we work on your foundation: your services, pricing, client experience, and how people find you. If you’ve been doing this for years, we look at what needs to change so the business works better for you.
A $5K month and a $20K month can come with very different challenges. The point is to work on yours.
I run a small team. Can this work for me too?
Yes. I’ve built and managed a spa with 27 employees, so I know how much changes when other people are part of the business.
We can work on hiring, training, communication, and creating a consistent client experience across your team. We can also look at why every decision still seems to land on you—and what would help you hand some of it over.
I’m outside the U.S. Can I still benefit?
Much of what I teach travels well: building trust, recommending retail, improving retention, and managing your time and energy.
My business experience is based in the U.S., so local rules, licensing, and market conditions may differ. Tell me where you work and what you need help with, and we’ll talk through whether the support fits.
Clients, sales & the part inside you
The things that happen before, during, and after the appointment.
Can you help me get clients to come back?
Yes. This is a big part of what I teach.
A client can love her facial and still never rebook. We look at the whole experience: what happens before she arrives, what you ask during the consultation, how you explain your recommendations, and how you talk about her next appointment.
It’s the psychology behind feeling heard, cared for, and confident in your advice. That’s what we work on, along with the practical steps that make returning easier.
How do I sell higher-priced services or retail without feeling pushy?
Start with what the client needs and explain why you’re recommending it. Clearly. Without apologizing for the price or deciding what she can afford before she’s even answered.
We work on the words you use, the questions you ask, and what makes that conversation uncomfortable for you in the first place.
And if she says no, she gets to say no. A good recommendation gives her enough information to choose. It doesn’t corner her into a yes.
There’s a spa on every corner. Can you still help me grow?
A crowded market is real. So is the fact that clients choose practitioners for reasons beyond the service menu.
We look at who you’re best suited to help, what they experience with you, and whether your message gives them a reason to choose you.
Then we connect that to how people find you, what makes them return, and what they tell their friends. “Post more” isn’t much of a plan if nobody can tell why your work is different.
How do you work with mindset challenges?
We get specific.
Maybe you know your prices need to go up, but keep putting it off. You recommend the product, then immediately offer a discount. Or you say you want more free time and book another client on your day off.
My background in psychology, trauma-informed coaching, and hypnotherapy helps us explore what’s underneath those patterns, alongside the business decisions you need to make.
You can know the strategy and still struggle to follow through. That deserves attention too.
What results can I expect, and how soon?
That depends on your starting point, what we’re working on, and what you put into practice.
Some changes can happen in your next client conversation: a clearer recommendation, a better consultation question, or asking for the rebook. Building consistent revenue, stronger retention, and a schedule that supports you takes time.
I won’t promise a specific income by a specific date. We’ll look at what’s changing in your business—and how it feels to run it.
How the Academy works
The practical details, so you know what you’re saying yes to.
What happens in a live coaching session?
We work on what’s coming up in your business.
That could be pricing a new service, handling a difficult client conversation, training a team member, improving retail sales, or figuring out why your calendar is full but your numbers aren’t where you want them.
You can attend live or send a question in advance. The goal is to leave knowing what to work on next and how to approach it.
What if I can’t make a live coaching call?
Send your question ahead of time. The calls are recorded, so you can catch the replay when it works for your schedule.
You don’t have to move clients around to keep up with every live session.
How much time do I need each week?
Start with something you can actually keep doing.
That might be 20–60 minutes of lessons in a week, then 15 minutes to put one idea into practice. You can spend more time with the material when you have it.
You don’t need to binge the whole course. Watch something relevant to what you’re working on, try it, and bring your questions to coaching.
Do I need to be good with technology?
You need basic skills: opening an email, logging into the learning portal, playing a lesson, and joining a Zoom call.
You’ll receive your access details by email, and support videos are available if you need help getting started. You don’t need to become a tech expert to work on your business.
How do I access the recorded lessons?
After joining, you’ll receive an email with your login details for the online portal.
Your pre-recorded lessons are there for you to work through on your schedule. You can return to material when you’re ready to use it in your business.
Cost & getting started
Choose a next step that makes sense for you.
What if the full program isn’t in my budget right now?
There are options at different price points, with programs starting at $37 and payment plans available for premium services.
Tell me what you need help with and what you’re comfortable spending. We can look at the options together. You don’t need to stretch past what you can manage just to prove you’re serious.
The 14-day money-back guarantee applies if you implement the lessons and don’t see results. Review the terms for the program you’re considering before enrolling.
Can I try a free resource first?
Yes. The free masterclasses are a good place to start.
They cover topics such as sales conversations, common spa business mistakes, and ways to improve the client experience. You can get a feel for how I teach and try something in your business.
Is there a free community group?
There isn’t a free community group at the moment. My focus is on supporting Academy members.
For now, the free masterclasses are the place to start if you’d like to explore my work before joining.
What happens on the free consultation?
You’ll share what’s working, what’s not, and where you want your business to go.
I’ll help you identify one practical thing you can use this week. Then we can talk about whether I can support you and what the next steps could look like.
The consultation is free. A $50 no-show fee applies if you don’t attend.